Contact Information
Because a confirmation is needed that my terms of service has been agreed to, all new design requests must first be made through my contact form on the right.
If you wish to contact me with a general question or have already written once through my contact form, feel welcome to email me directly at:

Telephone Policy
I work exclusively through email and am unavailable by phone.
Because I work from home around the schedules of two young children, phone support or calling you about your project is not an option for me.
Work Schedule:
Available:
Mon, Tues, Thur & Friday
8am - 4pm *
Unavailable:
Wednesdays, Weekends & Holidays
New projects are scheduled to begin on Monday and require two weeks of development for the initial design draft. With exception to emergency requests, existing client support tickets are handled in the morning of every Monday and Friday.
* Specific times may vary
Client Support
All support requests should be made through my help desk.
If you are in need of an update, please open a support ticket from my online help desk. Support requests emailed to me directly will have a delayed placement in my update queue. Please refer to the support page for additional information.
Project Timeline
My development queue is typically booked out at least four weeks in advance.
When requesting design services, please specify your ideal start date and ensure your schedule will permit regular correspondences during the second stage of development (the period of time after your initial draft is finished).
Companions who go MIA for more than 5 days during this second stage of development (with exception to emergencies or with prior notice) will lose their place in my development queue and may be charged additional fees for rescheduling.
Companions who go MIA for longer than 2 weeks during the same period will be cancelled entirely and forfeit their deposit.
