Contact Information
Because I must have an electronic confirmation that all new clients agree to my terms of service, web design requests must first be made through my contact form on the right.
If you need to reach me with general questions or have already written once through my contact form, you are welcome to email me directly at:
Direct Email: tara@vedadesigns.net
Client Support
All support requests should be made through my help desk.
If you are in need of an update, please open a support ticket from my online help desk. Support requests emailed to me directly will have a delayed placement in my update queue. Please refer to the support page for additional information.
Telephone Policy
Due to my hectic family schedule, eccentric working hours and inherent aversion to telephones in general, please understand that I only conduct business via email.
Please don't ask me to call you about your proposed web project, as telephone support is not an option right now. I realize this is not entirely professional, but I'm afraid it is just one of my current eccentricities. This policy may change when the little ones go off to school full time, but that won't happen for a few years.
Project Timeline
My development queue is typically booked out at least three weeks in advance. For this reason, I am rarely able to begin development on new web sites immediately after the initial request.
When requesting design services, please specify your ideal start date and ensure your schedule will permit regular correspondences during the second stage of development (the period of time after your initial draft is finished).
Companions who go MIA for more than 5 days during this second stage of development (with exception to emergencies or with prior notice) will lose their place in my development queue and may be charged additional fees for rescheduling.
Companions who go MIA for longer than 2 weeks during the same period will be cancelled entirely and forfeit their deposit.
